I did not receive my Track and Trace number. Why? Aloys March 26, 2019 11:53 Updated Follow You will receive the Track and Trace number as soon as your parcel is dispatched. Related articles What delivery time can I expect? How does Track & Trace work? Which countries do you ship to? What do I do if I am not at home when my parcel arrives? Do you charge shipping costs? Comments 0 comments Please sign in to leave a comment.