I did not receive my Track and Trace number. Why? Aloys March 26, 2019 11:53 Updated Follow You will receive the Track and Trace number as soon as your parcel is dispatched. Related articles How does Track & Trace work? What delivery time can I expect? What do I do if I am not at home when my parcel arrives? Which countries do you ship to? I want to cancel my order. How do I do that? Comments 0 comments Please sign in to leave a comment.