I did not receive my Track and Trace number. Why? Aloys March 26, 2019 11:53 Updated Follow You will receive the Track and Trace number as soon as your parcel is dispatched. Related articles How does Track & Trace work? Which countries do you ship to? Do you charge shipping costs? What delivery time can I expect? I entered a wrong shipping address. What should I do? Comments 0 comments Please sign in to leave a comment.