You can exercise your right of withdrawal and return your purchase within 30 days* of the physical receipt of the product. If you wish to return a product, please fill out the return form in your customer account or here if you don’t have an account.
Your right to return your purchase expires 30 days* after the moment you receive it.
• If you ordered products that were delivered to you separately: 30 days* after you received the last product
• If you ordered a product consisting of several parts that were sent to you separately: 30 days* after receiving the last component.
You can only return a complete product, with any included accessories, including any batteries.
If you have difficulties to find our return form, please use this European model form.
There are a few exceptions to the 30 days return period. You can read more about that here.