Products - Security - I no longer receive notifications on my phone for my Ring product. What can I do?

Often not receiving notifications is due to the Wi-Fi speed. You can find tips to check and remedy this in this article. Sometimes the problem is with the settings of your phone. Then follow the following steps.

Android

Step 1: Go to your phone’s settings

Step 2: Click on applications / application manager

Step 3: Select 'Ring'

Step 4: Select 'delete cache / data'

Step 5: Untick the box for 'notifications' and then tick again

Step 6: Go to your Ring app. You may have to log in again.

Apple

Step 1: Go to your phone’s settings

Step 2: Go to Notifications and select “Ring”

Step 3: Check if everything is green. If yes, continue to step 4. If not, set everything to green.

Step 4: Choose "access screen"