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  1. 50five Nederland
  2. Frequently Asked Questions
  3. Returns and warranty

Returns and warranty

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  • How to return my order?
  • What does a “30-day return policy “ mean?
  • Exceptions to the 30 days return period
  • I have ordered a bundle, but wish to return part of it. Is this possible?
  • What is the warranty period?
  • What are the warranty limitations?
  • What happens if the product is damaged by incorrect use?
  • Why is it really important to delete the personal data stored on your product ?
  • I cannot ask for a return of my order on your website. What can I do?
  • How does the free return with prepaid shipping label work ?
  • Can I exchange my product for another product?
  • I wish to return my order. What if I don't have the original invoice?
  • What if I do not have the original packaging?
  • How will I be reimbursed?
  • Track & Trace with return shipments
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